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How To Book

Book Online

Book tickets 24 hours a day on our secure site.

Click on 'Whats on' to view the shows available. We have a number of search options in order for you to find your shows:

  1. Shows By Month - A list of calendars which allow you to access 'month by month' the shows that will be appearing at the Theatre.
  2. New Season - A list of NEW season shows in chronological order.
  3. All Shows - A list of all shows appearing at theatre in chronological order.
  4. Genre - A list of Genre's with links off to their retrospective show type

Please Note: When booking online you many come across an error 'These seats are no longer available, Please choose alternative seats' although they look as if they are available we do have an online policy at the Theatre Royal when booking seats we cannot leave one seat on it's own which will cause the error to appear.

Book in Person

Visit the Theatre Royal in person (Theatre Street, Norwich, NR2 1RL).  Box Office open 9.30am - 8pm Monday to Saturday and 2 hours before the first performance on a Sunday.  Box Office closes at 6pm on non-performance days.

Book by Telephone

Ring (01603) 630000 to reserve your tickets. Alternatively, pay instantly and confirm your booking by using a credit card – we accept Access, Visa, Maestro (Switch) and Delta, Visa Electron and Solo (please note we do not accept American Express cards).  Lines are open 9.30am - 8pm Monday to Saturday (close 6pm on non-performance days).

Book by Post

Send details of your request to: Box Office, Theatre Royal, Theatre Street, Norwich, Norfolk NR2 1RL, with a cheque made payable to Norwich Theatre Royal.  The exact seats you require may not be available, so please indicate if an alternative choice is acceptable.  Cheques should be crossed with an upper limit.  Postal bookings will be accepted at any time, and will be dealt with on a first come first served basis once bookings open.

Book by Fax

Fax your booking form, with credit card number, on (01603) 622777 and it will be dealt with as a postal booking.

Posting Tickets

A fee of £1.20 will be charged for this service.


Generally, we will reserve tickets without payment for five working days, or up to 40 minutes before curtain up, whichever is sooner. If uncollected they will be released for resale. Where few tickets remain available for a performance, full payment may be required sooner.

Booking Dates for New Shows

Each time we put a season of shows on sale, we set a series of booking dates.  These dates are listed on each show page on this website, and let you know when you will be able to buy tickets for each show.  Friends of the Theatre Royal and Corporate Club members get priority over the general public, and booking by post, fax and online takes place before booking in person or by phone.  This helps us to manage demand, and stops you having to wait too long on the phone or in person.  Postal and fax bookings for each season are accepted as soon as the booking dates are published. These are held in order of receipt and processed from the appropriate dates. Please refer to these dates when contacting the Box Office.

Exchanging Tickets

If you cannot use tickets already paid for, we can exchange them for another performance (7 days notice required). Alternatively tickets can be offered for resale to personal callers where similar tickets are otherwise unavailable. To exchange or resell tickets, the originals must be returned to the Box Office. Either service is subject to a handling charge of £2.00 per ticket.

Discounts for Over 60s / Under18s / Schools

For selected performances generous concessions are available to customers in the above categories. Where available, they will be displayed when you view details of each performance, or enquire at the Box Office.
Only one concession applies per seat, and these are offered on the top four prices.

Group Discounts

at selected performances.
Groups of 20 or more 10% off
Groups of 40 or more 20% off
Groups of 80 or more 25% off
When booking for a group there is no need to send money immediately. Tickets can be held until an agreed date to allow ample time for payment to reach the Box Office. 
Only one concession applies per seat, and these are offered on the top four prices.

Gift Tokens

Theatre Royal Gift Tokens make an ideal gift. Buy them online, at the Box Office or over the telephone with a credit card on (01603) 630000

Go 4 Less

Cardholders have a days priority booking on all Band E seats in the new season. Bookings must be made in person. Offer limited to 2 tickets per card holder, per production.

FAQs - Problems using the online booking system?

Click here for further help.