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Terms and Conditions

Please Click Here  to view the Norwich Theatre Royal's Terms & Conditions in your browser.

Data Protection

Norwich Theatre Royal operate a box office service on behalf of theatres and festivals in Norfolk. We would like to add or retain your name and contact details on our marketing lists so that we can keep you informed about future events and other developments. This means that you will receive information from those theatres and festivals in Norfolk we provide this service to, and from companies visiting those theatres and festivals. You will not receive information from non-arts organisations. If you do not wish to receive this information, please select the relevant option when creating an online account, or by ticking the option on the booking form, or inform a Box Office Assistant if booking by phone or in person, or inform any member of Theatre Royal staff. If you have any queries please contact Mark Hazell in the Marketing Department on (01603) 598529.

How to Change Your Marketing Preferences

  • On the top right of any of our websites, click 'View Account'.
  • Login to your account if prompted.
  • Click on the menu option on the left entitled 'Marketing Data'.
  • Use the dropdown box to change your preference.
If you select 'No..' you will no longer receive communications from us unless directly related to a performance or product you have purchased (for example, details of postponements, cancellations, communications related to Friends memberships, etc.)

When you book we will ask you for 
In return we can give you duplicate tickets if your original tickets are mislaid / notice of any major changes to your performance / the details of future events to interest you.